- We're known for
- Customer Engagement & Loyalty
- CRM & Relationship Marketing
- Marketing Automation and AI
Automate to multiply opportunities.
You want to do better, but without doing more. You have everything you need: data, interactions, tools. But without a clear direction, it’s hard to know what to activate, or when. The idea is not to send more communications. It’s to be more relevant, coherent, and useful at every stage of the customer journey. That’s where marketing automation, supported by AI, comes in: to structure, prioritize, and trigger what really matters.
Trusted by leading brands
Automated emails can generate up to 30X more revenue per recipient than traditional campaigns.
Automated marketing: From signal to action.
Map your customer journeys
Identify key moments in the customer journey. We analyze data and behaviours to know when to intervene to maximize acquisition, conversion, and loyalty.
Automation strategy
Get an activatable strategy, aligned with your business objectives. We design automated scenarios that trigger the right messages throughout the customer life cycle based on real signals.
Set-up
Deploy your automation on your platforms. We configure segmentation, communications, triggers, and connections to data, while ensuring seamless integration with your martech.
Continuous optimization
Evolve your scenarios and communications. We analyze your performance, perform A/B tests, and adjust your strategy. We integrate AI to refine personalization and increase real impact.
We master the tools that matter
Why us?
We want the same thing as you: the right message, at the right time, to the right person.
We get there by relying on what we do best. Understanding the customer life cycle. Structuring journeys and data. Activating AI. The result: marketing automation scenarios that are specific and activatable. We don’t stop at strategy. We integrate it into your martech or we guide you to the right tools, while remaining 100% agnostic.
Our clients’ results say it all.
In a category where consumers constantly seek novelty, Boréale needed a way to stay relevant and build a lasting relationship with its audience.
We designed Maîtres Buveurs, a relationship program built to create a direct connection between the brand and its community. By structuring customer data, defining a strong value proposition and deploying automated journeys, we helped Boréale shift from one off communication to continuous engagement.
Result Boréale achieved a 20% email click through rate ten times higher than industry benchmarks, significantly grew its database and implemented automated scenarios that sustain long term engagement. Proof that a strong CRM strategy can turn engagement into sustainable growth.
In a competitive e-commerce market, Revco needed new levers to sustain growth and maximize the value of its existing customer base.
We repositioned email from a tactical channel to a true revenue driver. By analyzing customer data, structuring segmentation and deploying automated journeys aligned with the buying cycle, we enabled the right messages to reach the right customers at the right time.
Result email drove a 10.5x increase in revenue, contributed to 42% of total growth and increased conversion rates by 15%. Proof that a well executed CRM strategy can become a core driver of e-commerce performance.
In a model where each participant is responsible for raising their own donations, 24h Tremblant needed to drive engagement at scale and earlier in the year.
We built a full digital strategy combining acquisition, segmentation and personalization. By leveraging existing data to better understand behaviors, we tailored communications at every stage of the journey to drive registration, engagement and fundraising.
This approach strengthened the connection between the cause and participants while expanding audiences.
Result a 2,929% return on ad spend, 126% of the objective achieved and over $3.8 million raised. Proof that a well executed digital strategy can turn engagement into real world impact.
In a complex environment involving multiple internal teams and external partners, Nespresso needed to improve efficiency and consistency in its marketing operations.
We embedded an expert within the organization to structure processes, align stakeholders and establish a shared vision. By centralizing planning and improving collaboration, we helped shift from reactive execution to a more proactive approach.
Result teams became more productive, collaboration improved and brand engagement increased. Proof that better organization can directly enhance marketing performance.
As Energir needed to reach a niche audience of engineers, traditional advertising formats were no longer sufficient.
We tested and deployed a new conversational ad format on LinkedIn, allowing direct engagement through personalized messages delivered in users’ inboxes. By combining precise targeting with an interactive experience, we captured the attention of a highly sought after audience.
This approach transformed a standard channel into a high performance driver.
Result cost per lead decreased by 87%, form submission rate reached 71% and 25% of webinar registrations were driven by this format. Proof that media innovation can drive significant performance gains.
Finding answers is in our DNA.
What is an automated journey in marketing?
It’s a sequence of communications triggered automatically based on a user’s actions or behaviours.
What is the difference between an email campaign and marketing automation?
A campaign is occasional, while automation happens continuously and relies on sequences that are triggered based on user behaviours.
What types of journeys can be automated?
The entire customer life cycle: onboarding, abandoned cart, lead qualification, loyalty, recommendation, and reactivation.
How does automation improve the customer relationship?
By sending the right message at the right time. It’s dependent on data to remain relevant and avoid oversaturation.
What channels can be used for marketing automation?
Email, text, mobile notifications, and message integrated into digital platforms.
You know where you want to go.
We know how to get you there.
Tell us what you need and we’ll help you find the best solution.
Find and leverage what really matters.
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