In a category where consumers constantly seek novelty, Boréale needed a way to stay relevant and build a lasting relationship with its audience.

We designed Maîtres Buveurs, a relationship program built to create a direct connection between the brand and its community. By structuring customer data, defining a strong value proposition and deploying automated journeys, we helped Boréale shift from one off communication to continuous engagement.

Result Boréale achieved a 20% email click through rate ten times higher than industry benchmarks, significantly grew its database and implemented automated scenarios that sustain long term engagement. Proof that a strong CRM strategy can turn engagement into sustainable growth.

In a competitive e-commerce market, Revco needed new levers to sustain growth and maximize the value of its existing customer base.

We repositioned email from a tactical channel to a true revenue driver. By analyzing customer data, structuring segmentation and deploying automated journeys aligned with the buying cycle, we enabled the right messages to reach the right customers at the right time.

Result email drove a 10.5x increase in revenue, contributed to 42% of total growth and increased conversion rates by 15%. Proof that a well executed CRM strategy can become a core driver of e-commerce performance.

In a model where each participant is responsible for raising their own donations, 24h Tremblant needed to drive engagement at scale and earlier in the year.

We built a full digital strategy combining acquisition, segmentation and personalization. By leveraging existing data to better understand behaviors, we tailored communications at every stage of the journey to drive registration, engagement and fundraising.

This approach strengthened the connection between the cause and participants while expanding audiences.

Result a 2,929% return on ad spend, 126% of the objective achieved and over $3.8 million raised. Proof that a well executed digital strategy can turn engagement into real world impact.

In a complex environment involving multiple internal teams and external partners, Nespresso needed to improve efficiency and consistency in its marketing operations.

We embedded an expert within the organization to structure processes, align stakeholders and establish a shared vision. By centralizing planning and improving collaboration, we helped shift from reactive execution to a more proactive approach.

Result teams became more productive, collaboration improved and brand engagement increased. Proof that better organization can directly enhance marketing performance.

As Energir needed to reach a niche audience of engineers, traditional advertising formats were no longer sufficient.

We tested and deployed a new conversational ad format on LinkedIn, allowing direct engagement through personalized messages delivered in users’ inboxes. By combining precise targeting with an interactive experience, we captured the attention of a highly sought after audience.

This approach transformed a standard channel into a high performance driver.

Result cost per lead decreased by 87%, form submission rate reached 71% and 25% of webinar registrations were driven by this format. Proof that media innovation can drive significant performance gains.