Case Study

Boost local tourism Through a integrated media strategy

Impact

In a highly competitive context where local destinations were all fighting for attention, we helped Destination Québec cité maximize the real impact of its media investments.

By combining a 360 media strategy, precise orchestration across touchpoints, and an advanced causal measurement approach, we went beyond visibility to clearly demonstrate the direct impact of media on business outcomes.

Results: over 10.1 million people reached with sustained frequency, more than 200,000 clicks to partner sites with a 30% conversion rate, and a top 3 ranking among Canadian cities for hotel occupancy over eight weeks.

Proof that a well-structured, data-driven media strategy can directly influence the economic performance of a destination.

Client Objectives

Services and Technologies

Industry

The Mandate

In a post-COVID recovery context, Destination Québec cité needed to quickly drive tourism while standing out in a highly competitive Canadian market.

Beyond media performance, a key question remained: were media investments truly driving business outcomes such as hotel occupancy?

The mandate was to deploy a high-performing 360 media strategy while developing a methodology to measure the real impact of media on business results.

30%

conversion rate

The Strategy

Capturing demand at the right moment

The campaign was timed to align with peak receptivity to local travel. 

Deploying a full-funnel media strategy

A mix of channels was used to maximize reach, engagement, and conversion. 

 

Structuring the user journey

From awareness to booking, each stage was intentionally designed. 

Leveraging contextual targeting

Post-iOS changes shifted the focus from audience tracking to contextual relevance. 

Proving impact through data

A causal analysis approach was developed to link media to real-world outcomes. 

The true value of media is not measured in clicks, but in real business impact.

Key Steps

Context and timing analysis

Monitoring public health conditions and recovery opportunities to identify the optimal moment for launch. 

360 media planning

Definition of a balanced media mix across reach, engagement, and conversion. 

Content deployment

Distribution of video and editorial content tailored to different platforms and audiences. 

User journey orchestration

Implementation of an ecosystem designed to guide users from discovery to booking. 

Data collection and integration

Aggregation of media data, digital interactions, and business indicators (hotel occupancy). 

Causal analysis

Development of a model to validate the true impact of media on business outcomes. 

Our Process

Activate at the right time

Align media with demand signals 

Think ecosystem

 Connect channels across the journey 

Prioritize context

Target environments, not just users 

Measure what matters

Go beyond media KPIs 

Link media to business outcomes

Prove real impact 

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