Case Study / Québec Maritime

Rethinking the Digital Tourism Experience to Better Convert International Travelers

Impact

In a context shaped by strong seasonality and international competition, Québec maritime needed to convert traveler interest into tangible actions for its partners.

We redesigned the entire digital experience based on real traveler needs. By structuring the site around key moments in the journey, optimizing search visibility and deploying a strong media strategy, we improved how users discovered and engaged with partner offerings.

Every optimization focused on one goal make discovery easier, reduce friction and drive action.

Result over 11,000 visits were driven to partner websites, bounce rate decreased by 26% and cost per click dropped by 38%. Proof that a well aligned web strategy can directly support a region’s tourism economy.

Client Objectives

Services and Technologies

Industry

The Mandate

Québec maritime wanted to modernize its digital ecosystem to increase the appeal of its destinations among international travelers and drive more traffic to the websites of its members and tourism partners.

The organization faced several challenges: addressing the needs of more than 2,000 members with diverse realities, optimizing the digital performance of a destination heavily impacted by seasonality, and strengthening its positioning in competitive international markets such as France and the United States.

adviso was therefore mandated to design a more engaging and high-performing digital experience aligned with traveler expectations, partner business objectives, and the realities of seasonality and international markets.

The adviso team consistently pushes us to go further when it comes to digital strategy. As they say, it’s the sum of the details that makes all the difference, and adviso’s people are true experts when it comes to details. That’s why we’ve loved working with them since 2009!
Yanick Paul, Marketing and Communications Director, Le Québec Maritime
11000

partner driven visits

The Challenges

Balancing multiple objectives

Create a digital experience capable of meeting both the expectations of international travelers and the business objectives of Québec maritime’s 2,000+ members and partners. 

Adapting to seasonality

Maintain consistent marketing performance despite major fluctuations in travel interest and demand throughout the tourism seasons. 

 

Increasing international visibility

Optimize Québec maritime’s digital presence to strengthen its positioning in competitive markets such as France and the United States. 

-38%

ads cost per click

Travelers choose a destination when they can easily picture themselves experiencing what it has to offer.

The Strategy

 

Take a user-centric approach

Develop personas and a digital strategy aligned with travelers’ needs, search intent and seasonal travel behaviors. 

Deploy an integrated media strategy

Leverage multiple digital channels (including search engines, display advertising, partnerships and social media) to maximize campaign reach and performance. 

Optimize international visibility

Analyze search trends and enhance both organic and paid search strategies to strengthen Québec maritime’s positioning in international markets. 

Measure performance with precision

Define key performance indicators and implement an advanced Google Analytics setup to support data-driven marketing decisions. 

Strengthen the partner ecosystem

Create a partnership strategy designed to increase the visibility of Québec maritime members and partners throughout the digital experience. 

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