Case Study / Québec Maritime
Rethinking the Digital Tourism Experience to Better Convert International Travelers
Impact
In a context shaped by strong seasonality and international competition, Québec maritime needed to convert traveler interest into tangible actions for its partners.
We redesigned the entire digital experience based on real traveler needs. By structuring the site around key moments in the journey, optimizing search visibility and deploying a strong media strategy, we improved how users discovered and engaged with partner offerings.
Every optimization focused on one goal make discovery easier, reduce friction and drive action.
Result over 11,000 visits were driven to partner websites, bounce rate decreased by 26% and cost per click dropped by 38%. Proof that a well aligned web strategy can directly support a region’s tourism economy.
Client Objectives
Services and Technologies
Industry
The Mandate
Québec maritime wanted to modernize its digital ecosystem to increase the appeal of its destinations among international travelers and drive more traffic to the websites of its members and tourism partners.
The organization faced several challenges: addressing the needs of more than 2,000 members with diverse realities, optimizing the digital performance of a destination heavily impacted by seasonality, and strengthening its positioning in competitive international markets such as France and the United States.
adviso was therefore mandated to design a more engaging and high-performing digital experience aligned with traveler expectations, partner business objectives, and the realities of seasonality and international markets.
partner driven visits
The Challenges
Balancing multiple objectives
Create a digital experience capable of meeting both the expectations of international travelers and the business objectives of Québec maritime’s 2,000+ members and partners.
Adapting to seasonality
Maintain consistent marketing performance despite major fluctuations in travel interest and demand throughout the tourism seasons.
Increasing international visibility
Optimize Québec maritime’s digital presence to strengthen its positioning in competitive markets such as France and the United States.
ads cost per click
Travelers choose a destination when they can easily picture themselves experiencing what it has to offer.
The Strategy
Take a user-centric approach
Develop personas and a digital strategy aligned with travelers’ needs, search intent and seasonal travel behaviors.
Deploy an integrated media strategy
Leverage multiple digital channels (including search engines, display advertising, partnerships and social media) to maximize campaign reach and performance.
Optimize international visibility
Analyze search trends and enhance both organic and paid search strategies to strengthen Québec maritime’s positioning in international markets.
Measure performance with precision
Define key performance indicators and implement an advanced Google Analytics setup to support data-driven marketing decisions.
Strengthen the partner ecosystem
Create a partnership strategy designed to increase the visibility of Québec maritime members and partners throughout the digital experience.
Go further with our experts

Top 10 best loyalty programs in Canada

The two aspects of loyalty program performance

8 trends in loyalty in 2025
You know where you want to go.
We know how to get you there.
Tell us what you need and we’ll help you find the best solution.
Find and leverage what really matters.
Get our insights and recommendations to stay ahead in the digital landscape.


